It is our policy to ship orders as soon as we are able for in-stock items. If we do not have an item in stock we will give you an approximation of when the items will ship and offer you all possible options for substitutions. Our preferred shipping method is UPS and we are able to offer discounted shipping on large and international orders. UPS expedited shipping is available. If the order is placed before 1 pm on a weekday, the order will go out the same day as long as the product is in stock. Requested shipping methods such as US Mail, Global Express, DHL, or FedEx may incur an additional fee or delay shipment of the products. When possible we will try to accommodate customer requests.
It is our policy to contact the customer to verify any additional charges, shipping adjustments, or discrepancies that result in a purchase total greater than what was originally quoted. In these cases we will wait for confirmation (via email or phone) before processing and shipping orders.
When any discounts are applicable we will apply them to your order. We offer quality products that are competitively priced. In many cases we import/order directly from the manufacturer in order to avoid middleman fees and markups.